Finding the right apartment should be simple and stress-free. Below are answers to some of the most common questions about our community, amenities, and leasing process. If you don't see what you're looking for, our leasing team is happy to help.

Still have questions? Contact us today to learn more, schedule a tour, or start your application.

Leasing

The Callie offers lease terms from 1 to 15 months, with the best pricing listed on the website for each term. Standard leases are typically 12 or 15 months. Lease terms are subject to change without notice.
You can apply online via Snappt with a U.S. government-issued photo ID. Electronic income verification and ID verification are required for all applicants.
Yes, escorted tours are available by appointment. Self-guided or virtual tours are not offered at this Dallas community.
No, The Callie does not accept corporate leases.
Applications are first screened by RentGrow and then reviewed by the community manager before approval. Applicants are notified via email.
Yes, guarantors may be considered if the primary applicant does not meet income requirements. They must have a gross monthly income at least four times the base rent.

No, apartment floor plan subletting is not permitted within the community.

Pet Policy

Dogs and cats are allowed, with a maximum of two pets per household. Certain breeds are restricted, but service animals are exempt. Pet Screening verification is required.

Residents are allowed two pets per household. Certain dog breeds are restricted at this community. The following breeds are generally prohibited per our pet policy: 

• Akita 
• American Staffordshire 
•Terrier/Bull Terrier (aka Pit Bull) 
• Presa 
• Canario 
• Chow Chow 
• Doberman Pinscher 
• German Shepherd 
• Great Dane 
• All Husky & Malamute breeds 
• Rottweiler Wolf/Restricted breed mix 

Service animals are generally exempt regardless of breed. Management must approve all animals. Lease holders and applicable occupants are required to complete a Pet Screening Profile.

Amenities

Residents can enjoy a fitness center, pool, business center, dog park, resident lounge with Wi-Fi, and valet trash service. All amenities are located onsite in Dallas, TX.

The community pool is open daily from 7:00 AM to 10:00 PM and is available year-round.
Yes, the fitness center is open daily from 7:00 AM to 10:00 PM for residents.
Yes, a resident lounge near the leasing office offers Wi-Fi, computers, and a printer during office hours.

Parking

Residents may park one vehicle per leaseholder. Additional spaces, garages, or covered spots are available to lease. Handicap parking is available for valid permits.

Guests can scan the QR code at guest parking spots or register directly via VRRPARKING.com.

Maintenance

Routine requests can be submitted via phone, email, in person, or through the resident portal. Urgent requests are handled immediately.

Emergencies include no heat, AC, or hot water, flooding, burst pipes, no electricity, fires, lockouts, and carbon monoxide alarms not working.

Security

Contact the community security team for after-hours issues or the leasing office during business hours. Courtesy officers are available for emergencies.
No, the community does not conduct wellness checks. Residents should contact local police if concerned about someone’s safety.

Move-In

Residents must provide a government-issued photo ID, proof of renters insurance, and verification of electricity transfer before keys are released.
Keys are released after submitting required documents. The leasing office may require an ID verification, and staff retains a copy for emergencies.
Yes, the current resident must submit the new occupant’s full name, phone, and email. The community will send an invitation to complete the application.

Policies

No, partial payments are not permitted.
Staff cannot share resident or unit information with other residents or third parties.
Trash must be set out between 6:00 PM and 8:00 PM for valet pickup. Dumpsters are located on each floor, and proper presentation is required.

Technology

Yes, residents can pay rent through the BILT portal or RentPlus service, managing subscriptions via their respective websites.